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⚡ Zendesk improvements

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This commit is contained in:
ricardo
2020-04-09 16:13:14 -04:00
parent be9474e84a
commit 086c5936ce
4 changed files with 460 additions and 163 deletions
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206
packages/nodes-base/nodes/Zendesk/Zendesk.node.ts
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@@ -12,6 +12,7 @@ import {
} from 'n8n-workflow';
import {
validateJSON,
zendeskApiRequest,
zendeskApiRequestAllItems,
} from './GenericFunctions';
@@ -30,6 +31,7 @@ import {
ITicket,
IComment,
} from './TicketInterface';
import { response } from 'express';
export class Zendesk implements INodeType {
description: INodeTypeDescription = {
@@ -83,6 +85,33 @@ export class Zendesk implements INodeType {
methods = {
loadOptions: {
// Get all the custom fields to display them to user so that he can
// select them easily
async getCustomFields(this: ILoadOptionsFunctions): Promise<INodePropertyOptions[]> {
const returnData: INodePropertyOptions[] = [];
const customFields = [
'text',
'textarea',
'date',
'integer',
'decimal',
'regexp',
'multiselect',
'tagger',
];
const fields = await zendeskApiRequestAllItems.call(this, 'ticket_fields', 'GET', '/ticket_fields');
for (const field of fields) {
if (customFields.includes(field.type)) {
const fieldName = field.title;
const fieldId = field.id;
returnData.push({
name: fieldName,
value: fieldId,
});
}
}
return returnData;
},
// Get all the groups to display them to user so that he can
// select them easily
async getGroups(this: ILoadOptionsFunctions): Promise<INodePropertyOptions[]> {
@@ -131,42 +160,71 @@ export class Zendesk implements INodeType {
if (operation === 'create') {
const description = this.getNodeParameter('description', i) as string;
const jsonParameters = this.getNodeParameter('jsonParameters', i) as boolean;
const additionalFields = this.getNodeParameter('additionalFields', i) as IDataObject;
const comment: IComment = {
body: description,
};
const body: ITicket = {
comment,
};
if (additionalFields.type) {
body.type = additionalFields.type as string;
}
if (additionalFields.externalId) {
body.external_id = additionalFields.externalId as string;
}
if (additionalFields.subject) {
body.subject = additionalFields.subject as string;
}
if (additionalFields.status) {
body.status = additionalFields.status as string;
}
if (additionalFields.recipient) {
body.recipient = additionalFields.recipient as string;
}
if (additionalFields.group) {
body.group = additionalFields.group as string;
}
if (additionalFields.tags) {
body.tags = additionalFields.tags as string[];
}
if (jsonParameters) {
const customFieldsJson = this.getNodeParameter('customFieldsJson', i) as string;
try {
JSON.parse(customFieldsJson);
} catch(err) {
throw new Error('Custom fields must be a valid JSON');
if (customFieldsJson !== '' ) {
if (validateJSON(customFieldsJson) !== undefined) {
body.custom_fields = JSON.parse(customFieldsJson);
} else {
throw new Error('Custom fields must be a valid JSON');
}
}
const additionalFieldsJson = this.getNodeParameter('additionalFieldsJson', i) as string;
if (additionalFieldsJson !== '' ) {
if (validateJSON(additionalFieldsJson) !== undefined) {
Object.assign(body, JSON.parse(additionalFieldsJson));
} else {
throw new Error('Additional fields must be a valid JSON');
}
}
} else {
const additionalFields = this.getNodeParameter('additionalFields', i) as IDataObject;
const customFields = (this.getNodeParameter('customFieldsUi', i) as IDataObject).customFieldsValues as IDataObject[];
if (additionalFields.type) {
body.type = additionalFields.type as string;
}
if (additionalFields.externalId) {
body.external_id = additionalFields.externalId as string;
}
if (additionalFields.subject) {
body.subject = additionalFields.subject as string;
}
if (additionalFields.status) {
body.status = additionalFields.status as string;
}
if (additionalFields.recipient) {
body.recipient = additionalFields.recipient as string;
}
if (additionalFields.group) {
body.group = additionalFields.group as string;
}
if (additionalFields.tags) {
body.tags = additionalFields.tags as string[];
}
if (customFields) {
body.custom_fields = customFields;
}
body.custom_fields = JSON.parse(customFieldsJson);
}
responseData = await zendeskApiRequest.call(this, 'POST', '/tickets', { ticket: body });
responseData = responseData.ticket;
@@ -175,37 +233,66 @@ export class Zendesk implements INodeType {
if (operation === 'update') {
const ticketId = this.getNodeParameter('id', i) as string;
const jsonParameters = this.getNodeParameter('jsonParameters', i) as boolean;
const updateFields = this.getNodeParameter('updateFields', i) as IDataObject;
const body: ITicket = {};
if (updateFields.type) {
body.type = updateFields.type as string;
}
if (updateFields.externalId) {
body.external_id = updateFields.externalId as string;
}
if (updateFields.subject) {
body.subject = updateFields.subject as string;
}
if (updateFields.status) {
body.status = updateFields.status as string;
}
if (updateFields.recipient) {
body.recipient = updateFields.recipient as string;
}
if (updateFields.group) {
body.group = updateFields.group as string;
}
if (updateFields.tags) {
body.tags = updateFields.tags as string[];
}
if (jsonParameters) {
const customFieldsJson = this.getNodeParameter('customFieldsJson', i) as string;
try {
JSON.parse(customFieldsJson);
} catch(err) {
throw new Error('Custom fields must be a valid JSON');
if (customFieldsJson !== '' ) {
if (validateJSON(customFieldsJson) !== undefined) {
body.custom_fields = JSON.parse(customFieldsJson);
} else {
throw new Error('Custom fields must be a valid JSON');
}
}
const updateFieldsJson = this.getNodeParameter('updateFieldsJson', i) as string;
if (updateFieldsJson !== '' ) {
if (validateJSON(updateFieldsJson) !== undefined) {
Object.assign(body, JSON.parse(updateFieldsJson));
} else {
throw new Error('Additional fields must be a valid JSON');
}
}
} else {
const updateFields = this.getNodeParameter('updateFields', i) as IDataObject;
const customFields = (this.getNodeParameter('customFieldsUi', i) as IDataObject).customFieldsValues as IDataObject[];
if (updateFields.type) {
body.type = updateFields.type as string;
}
if (updateFields.externalId) {
body.external_id = updateFields.externalId as string;
}
if (updateFields.subject) {
body.subject = updateFields.subject as string;
}
if (updateFields.status) {
body.status = updateFields.status as string;
}
if (updateFields.recipient) {
body.recipient = updateFields.recipient as string;
}
if (updateFields.group) {
body.group = updateFields.group as string;
}
if (updateFields.tags) {
body.tags = updateFields.tags as string[];
}
if (customFields) {
body.custom_fields = customFields;
}
body.custom_fields = JSON.parse(customFieldsJson);
}
responseData = await zendeskApiRequest.call(this, 'PUT', `/tickets/${ticketId}`, { ticket: body });
responseData = responseData.ticket;
@@ -259,8 +346,15 @@ export class Zendesk implements INodeType {
}
//https://developer.zendesk.com/rest_api/docs/support/ticket_fields#list-ticket-fields
if (operation === 'getAll') {
responseData = await zendeskApiRequest.call(this, 'GET', '/ticket_fields', {}, qs);
responseData = responseData.ticket_fields;
const returnAll = this.getNodeParameter('returnAll', i) as boolean;
if (returnAll) {
responseData = await zendeskApiRequestAllItems.call(this, 'ticket_fields', 'GET', '/ticket_fields', {}, qs);
} else {
const limit = this.getNodeParameter('limit', i) as number;
qs.limit = limit;
responseData = await zendeskApiRequestAllItems.call(this, 'ticket_fields', 'GET', '/ticket_fields', {}, qs);
responseData = responseData.slice(0, limit);
}
}
}
if (Array.isArray(responseData)) {