admin/n8n-enterprise-unlocked
1
0
Fork 0
mirror of https://github.com/Abdulazizzn/n8n-enterprise-unlocked.git synced 2025-12-17 10:02:05 +00:00
Code Issues Packages Projects Releases Wiki Activity

⚡ Zendesk improvements

Browse Source
This commit is contained in:
ricardo
2020-04-06 19:11:50 -04:00
parent 931b73e1bd
commit adf3f62aab
7 changed files with 228 additions and 37 deletions
Download Patch File Download Diff File Expand all files Collapse all files

90
packages/nodes-base/nodes/Zendesk/Zendesk.node.ts
View File

@@ -1,6 +1,7 @@
import {
IExecuteFunctions,
} from 'n8n-core';
import {
IDataObject,
INodeTypeDescription,
@@ -9,14 +10,22 @@ import {
ILoadOptionsFunctions,
INodePropertyOptions,
} from 'n8n-workflow';
import {
zendeskApiRequest,
zendeskApiRequestAllItems,
} from './GenericFunctions';
import {
ticketFields,
ticketOperations
} from './TicketDescription';
import {
ticketFieldFields,
ticketFieldOperations
} from './TicketFieldDescription';
import {
ITicket,
IComment,
@@ -54,12 +63,21 @@ export class Zendesk implements INodeType {
value: 'ticket',
description: 'Tickets are the means through which your end users (customers) communicate with agents in Zendesk Support.',
},
{
name: 'Ticket Field',
value: 'ticketField',
description: 'Manage system and custom ticket fields',
},
],
default: 'ticket',
description: 'Resource to consume.',
},
// TICKET
...ticketOperations,
...ticketFields,
// TICKET FIELDS
...ticketFieldOperations,
...ticketFieldFields,
],
};
@@ -112,6 +130,7 @@ export class Zendesk implements INodeType {
//https://developer.zendesk.com/rest_api/docs/support/tickets
if (operation === 'create') {
const description = this.getNodeParameter('description', i) as string;
const jsonParameters = this.getNodeParameter('jsonParameters', i) as boolean;
const additionalFields = this.getNodeParameter('additionalFields', i) as IDataObject;
const comment: IComment = {
body: description,
@@ -140,16 +159,22 @@ export class Zendesk implements INodeType {
if (additionalFields.tags) {
body.tags = additionalFields.tags as string[];
}
try {
responseData = await zendeskApiRequest.call(this, 'POST', '/tickets', { ticket: body });
responseData = responseData.ticket;
} catch (err) {
throw new Error(`Zendesk Error: ${err}`);
if (jsonParameters) {
const customFieldsJson = this.getNodeParameter('customFieldsJson', i) as string;
try {
JSON.parse(customFieldsJson);
} catch(err) {
throw new Error('Custom fields must be a valid JSON');
}
body.custom_fields = JSON.parse(customFieldsJson);
}
responseData = await zendeskApiRequest.call(this, 'POST', '/tickets', { ticket: body });
responseData = responseData.ticket;
}
//https://developer.zendesk.com/rest_api/docs/support/tickets#update-ticket
if (operation === 'update') {
const ticketId = this.getNodeParameter('id', i) as string;
const jsonParameters = this.getNodeParameter('jsonParameters', i) as boolean;
const updateFields = this.getNodeParameter('updateFields', i) as IDataObject;
const body: ITicket = {};
if (updateFields.type) {
@@ -173,22 +198,23 @@ export class Zendesk implements INodeType {
if (updateFields.tags) {
body.tags = updateFields.tags as string[];
}
try {
responseData = await zendeskApiRequest.call(this, 'PUT', `/tickets/${ticketId}`, { ticket: body });
responseData = responseData.ticket;
} catch (err) {
throw new Error(`Zendesk Error: ${err}`);
if (jsonParameters) {
const customFieldsJson = this.getNodeParameter('customFieldsJson', i) as string;
try {
JSON.parse(customFieldsJson);
} catch(err) {
throw new Error('Custom fields must be a valid JSON');
}
body.custom_fields = JSON.parse(customFieldsJson);
}
responseData = await zendeskApiRequest.call(this, 'PUT', `/tickets/${ticketId}`, { ticket: body });
responseData = responseData.ticket;
}
//https://developer.zendesk.com/rest_api/docs/support/tickets#show-ticket
if (operation === 'get') {
const ticketId = this.getNodeParameter('id', i) as string;
try {
responseData = await zendeskApiRequest.call(this, 'GET', `/tickets/${ticketId}`, {});
responseData = responseData.ticket;
} catch (err) {
throw new Error(`Zendesk Error: ${err}`);
}
responseData = await zendeskApiRequest.call(this, 'GET', `/tickets/${ticketId}`, {});
responseData = responseData.ticket;
}
//https://developer.zendesk.com/rest_api/docs/support/search#list-search-results
if (operation === 'getAll') {
@@ -204,17 +230,13 @@ export class Zendesk implements INodeType {
if (options.sortOrder) {
qs.sort_order = options.sortOrder;
}
try {
if (returnAll) {
responseData = await zendeskApiRequestAllItems.call(this, 'results', 'GET', `/search`, {}, qs);
} else {
const limit = this.getNodeParameter('limit', i) as number;
qs.per_page = limit;
responseData = await zendeskApiRequest.call(this, 'GET', `/search`, {}, qs);
responseData = responseData.results;
}
} catch (err) {
throw new Error(`Zendesk Error: ${err}`);
if (returnAll) {
responseData = await zendeskApiRequestAllItems.call(this, 'results', 'GET', `/search`, {}, qs);
} else {
const limit = this.getNodeParameter('limit', i) as number;
qs.per_page = limit;
responseData = await zendeskApiRequest.call(this, 'GET', `/search`, {}, qs);
responseData = responseData.results;
}
}
//https://developer.zendesk.com/rest_api/docs/support/tickets#delete-ticket
@@ -227,6 +249,20 @@ export class Zendesk implements INodeType {
}
}
}
//https://developer.zendesk.com/rest_api/docs/support/ticket_fields
if (resource === 'ticketField') {
//https://developer.zendesk.com/rest_api/docs/support/tickets#show-ticket
if (operation === 'get') {
const ticketFieldId = this.getNodeParameter('ticketFieldId', i) as string;
responseData = await zendeskApiRequest.call(this, 'GET', `/ticket_fields/${ticketFieldId}`, {});
responseData = responseData.ticket_field;
}
//https://developer.zendesk.com/rest_api/docs/support/ticket_fields#list-ticket-fields
if (operation === 'getAll') {
responseData = await zendeskApiRequest.call(this, 'GET', '/ticket_fields', {}, qs);
responseData = responseData.ticket_fields;
}
}
if (Array.isArray(responseData)) {
returnData.push.apply(returnData, responseData as IDataObject[]);
} else {