diff --git a/packages/nodes-base/nodes/Zendesk/GenericFunctions.ts b/packages/nodes-base/nodes/Zendesk/GenericFunctions.ts
index b78bfd81f4..f098f97358 100644
--- a/packages/nodes-base/nodes/Zendesk/GenericFunctions.ts
+++ b/packages/nodes-base/nodes/Zendesk/GenericFunctions.ts
@@ -34,7 +34,14 @@ export async function zendeskApiRequest(this: IHookFunctions | IExecuteFunctions
 	try {
 		return await this.helpers.request!(options);
 	} catch (err) {
-		const errorMessage = err.response.body.description || err.response.body;
+		let errorMessage = err.message;
+		if (err.response && err.response.body && err.response.body.error) {
+			errorMessage = err.response.body.error;
+			if (typeof err.response.body.error !== 'string') {
+				errorMessage = JSON.stringify(errorMessage);
+			}
+		}
+
 		throw new Error(`Zendesk error response [${err.statusCode}]: ${errorMessage}`);
 	}
 }
diff --git a/packages/nodes-base/nodes/Zendesk/TicketDescription.ts b/packages/nodes-base/nodes/Zendesk/TicketDescription.ts
index 177f9d715d..7642248e7e 100644
--- a/packages/nodes-base/nodes/Zendesk/TicketDescription.ts
+++ b/packages/nodes-base/nodes/Zendesk/TicketDescription.ts
@@ -225,7 +225,7 @@ export const ticketFields = [
 			},
 		},
 		required: true,
-		description: `Array of customs fields <a href='https://developer.zendesk.com/rest_api/docs/support/tickets#setting-custom-field-values'>Details</a>`,
+		description: `Array of customs fields <a href="https://developer.zendesk.com/rest_api/docs/support/tickets#setting-custom-field-values" target="_blank">Details</a>`,
 	},
 /* -------------------------------------------------------------------------- */
 /*                                ticket:update                               */